Returns of Products are accepted from Buyers under the following conditions:

If the size or the dimensions of the ordered Product is not as specified in the purchase order and is beyond tolerance limit (as per industry standard).

If incorrect Products are delivered.

If a packed Product delivered is found tampered with.

If it is found that received Products are defective or malfunctioning.

If quality of the received Product does not match with the specifications stated in a purchase order

Subject to the above, a Buyer may request for a replacement Product. In case the Seller does not have a replacement Product, the Seller can agree to a refund to the Buyer and the Buyer shall be obligated to accept the refund in place of a replacement.

A replacement request should be raised by a Buyer within 24 (twenty-four) hours of delivery, and a replacement will be done within 10-15 days time from raising of the replacement request by the Buyer , and solely depends upon the availability of the Products at the suppliers end.